LOGO SETUP FEE
Do I need to purchase this listing?
If you have asked us to create an image for you
You uploaded a colour logo to your order form but ticked that you uploaded a black and white image
Then you DO need to purchase this listing.
What is the fee for?
This $25.00 non refundable fee is for our staff to convert your colour logo into a black and white monochrome image. This takes 30 minutes to 2 hours.
We will not convert your image for you unless you have paid this fee. We do not offer full colour printing. We need to send a black and white image to our printer to print your order.
If you do not want to pay the logo setup fee:
Please send us a suitable 300dpi logo which is black and white (NO GREY) in an image format such as .jpg .png - no PDFs - no Word Documents
Please note the listing you purchased clearly states:
If you want your logo: Email us a 300dpi logo which is black and white (no grey) in an image format such as .jpg .png - no PDFs - no Word Documents. We do not charge a logo setup fee if you send us a monochrome black and white image.
If you upload a colour logo to your order form there is a $25.00 logo setup fee. This fee is NOT to print your order in colour. This fee is for us to covert your colour image into a black and white image, which takes 30min to 2 hours. This fee is non-refundable.