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TURNAROUND TIMES

PLEASE NOTE WE ARE CLOSED WEEKENDS AND PUBLIC HOLIDAYS IN W.A.

 

CUSTOM PRINTED LABELS:

~11 business days to design, get your approval, make changes if necessary, manufacture and package your order. Plus shipping times.

 

STOCK LABELS:

(e.g. size, care and warning labels)

~4 business days to package and process. Plus shipping times.

 

REPRINTED LABELS:

~ 4 business days to package and process. Plus shipping times.

 

RUSH ORDERS:

Due to larger than normal order volumes we cannot do rush or urgent orders.

All orders will be subject to the processing times above.

 

We treat every order as though it is urgent.

We know you are waiting for labels to manufacture your products, for photo shoots etc.

We assume all orders are needed asap and work as fast as we can to process all orders as quickly as we physically can.

If processing times are longer, this is because we have a higher volume of orders to process and cannot get them done any faster so please try to order ahead and not leave ordering to the last minute.

Staff already work very long hours and cannot do more than they already are to speed up the order process.

Please don't ask staff to make your order urgent, push your order ahead of other customers orders or ask for orders to be manufactured in half the normal time frame as we cannot accommodate this and it is unfair to other customers. 

We will do everything we can to get your order out as fast as possible. Please have patience and know we are working as fast as we can. 

 

SHIPPING TIMES:

Please note, shipping times are entirely dependent on the shipping carrier. 
Please check the Australia Post website if you want to know about the current shipping times.

Postage times can vary from time to time due to high shipping volumes, COVID and other transport related issue. 

Please expect lengthy delays in shipping due to COVID, limited flights and hold ups at customs.